House Inspect Australia values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website houseinspectaustralia.com.au and submit enquiries through our forms.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We only collect personal information that you voluntarily provide when using our website forms, including:
- Name
- Email address
- Phone number
- Property address or details related to your inspection request
- Any additional information you provide in the enquiry form
We do not collect sensitive information such as payment details, login credentials, or financial information.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and schedule house inspections
- Communicate important updates regarding your request
- Improve our services and website
Your information will not be sold, shared, or rented to third parties for marketing purposes.
3. How We Store Your Information
All personal information submitted through our website forms is securely stored in Zoho CRM, a third-party service provider. Zoho CRM implements its own security measures to protect your data.
We retain your information only as long as necessary to provide our services or as required by law.
4. Sharing Your Information
We may share your personal information with:
- Employees or contractors who assist us in providing house inspections
- Third-party service providers (like Zoho CRM) who support our website and services
We do not sell or otherwise share your personal information for marketing purposes.
5. Cookies and Tracking
Our website may use cookies and basic tracking technologies to enhance your browsing experience and understand how visitors use our site. These cookies do not collect personally identifiable information.
You can manage or disable cookies through your browser settings; however, this may affect some website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information
- Opt out of receiving communications from us
To exercise these rights, please contact us at info@houseinspectaustralia.com.au.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies when visiting these sites.
8. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet is completely secure, we use industry-standard measures to safeguard your information.
9. Cloudflare Turnstile
We use Cloudflare Turnstile on our forms to help protect our website from spam and automated submissions. Turnstile analyses information about your browser and device to determine whether a submission is being made by a human or an automated system.
Cloudflare processes this information in accordance with its Turnstile Privacy Addendum.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
House Inspect Australia
Email: info@houseinspectaustralia.com.au
Phone: 1800 442 878
Address: 457 Greenhill Road, Tusmore SA 5065